At Ark Media, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use and safeguard the data you provide to us.

Who we are:

Ark Media is a video production and marketing agency based in Sutton Coldfield. Our registered office is at 7 Wrens Court, 52-54 Victoria Road, Sutton Coldfield, B72 1SY. If you have any questions regarding this policy or your personal data, please contact us at info@arkmedia.co.uk.

What information we collect:

We may collect and process the following information:

• Your name, email address and contact details

• Business information, including your company name and job title

• Details about your enquiry or project

• Website usage data through cookies and analytics

How we use your information:

We use your data to:

• Respond to your enquiries and provide our services

• Manage our relationship with you

• Improve our website and service delivery

• Comply with legal obligations

How we store and protect your data:

Your personal data is stored securely using modern data protection technologies. We take appropriate measures to prevent unauthorised access, disclosure or loss of your information.

Sharing your data:

We do not sell or share your personal data with third parties unless required by law or necessary to deliver a service you have requested. Any third parties we work with are carefully selected and bound by data protection obligations.

Your rights:

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Object to or restrict processing

• Withdraw your consent at any time

To exercise any of these rights, please contact us using the details above.

Cookies:

Our website uses cookies to enhance your experience and analyse how visitors interact with our site. You can manage cookie preferences in your browser settings. For more information, please see our Cookie Policy.

Changes to this policy:

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: [04/06/2025]